Privacy Policy

Last updated: 3rd February 2026

Universal Sports & Music Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website universalsports.agency and our related services.

1. Who We Are

Company Name: Universal Sports & Music Ltd
Registered Office:
Berkeley Square, 2nd Floor,
Berkeley Square House,
Berkeley Square, London, W1J 6BD

Email (General): info@universalsports.agency
Email (Privacy): privacy@universalsports.agency
Telephone:

  • Glasgow office: 0141 459 0696

  • Belfast office: 02896 005094

  • Manchester office: 0161 399 1638

  • London office: 0203 918 0726

2. What Information We Collect

We may collect and process the following information when you interact with our website or services:

  • Personal Identification Data: name, email address, phone number, company details.

  • Communication Data: correspondence via email, phone, or contact forms.

  • Technical Data: IP address, browser type, device information, and website usage data.

  • Marketing & Communication Preferences: your preferences for receiving communications from us.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and provide services.

  • To process and manage contracts and business relationships.

  • To improve our website, products, and services.

  • To comply with legal obligations.

  • For marketing communications (only if you have consented).

4. Legal Basis for Processing

We process your personal data under the following lawful bases (as defined by the UK GDPR):

  • Consent – where you have given clear consent for us to process your data.

  • Contractual necessity – to provide you with services you request.

  • Legal obligation – where processing is necessary to comply with the law.

  • Legitimate interests – for business development, marketing, and site improvement (balanced against your rights).

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Service providers and business partners who support our operations.

  • Regulators, government bodies, or law enforcement where legally required.

  • Third parties in the event of a merger, acquisition, or company restructuring.

6. International Transfers

Where your data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent at any time (for consent-based processing).

To exercise these rights, contact us at privacy@universalsports.agency.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

10. Cookies

Our website may use cookies to enhance user experience and analyse site performance. For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Data Protection Contact
Email: privacy@universalsports.agency
Address: Berkeley Square, 2nd Floor,
Berkeley Square House,
Berkeley Square, London, W1J 6BD